"The Fedora Free Media Program is a volunteer initiative by local Fedora Ambassadors and contributors to distribute Fedora Media (DVDs) for free to individuals who can't afford to buy or download Fedora."
What is the process that Freemedia group following?
Basically, when individual request a Fedora media, any volunteer from the requester's country or near by burn the media and mail them.
Following flow chart will describe the process done when requesting.
|Flow Chart of the Freemedia Process|
All the accepted ticket are available in .
Now the volunteers can search relevant tickets and assigned to them. Then they burn the media and send them to the requester Meanwhile an email is sent informing that the media is on the way. If accepted ticket which are not assigned withing a month by anyone will be closed.
What are the tools use in this process?
- For Freemedia form handling stuffs Puppet (IT automation software) is used.
- For wiki and ticket handling trac is used.